FAQ

FREQUENTLY ASKED QUESTIONS (FAQ’s)

Kitchenhoods

Which is better- a filter or hood?
What level of m3/h d I need for my kitchen?
How far from the cook top should the hood be mounted?
What a best method for cleaning the hood surface?
How often should the metal filters be washed?
How often should carbon filter be replace in filter hoods?
How does a kitchen hood/chimney work?
Who will fit the chimney?
Is ducting compulsory?
What is life and cost of charcoal filters?
What is the electric consumption?
What do the terms m3/h and dB(A) mean?
What type of duct-out pipe is best for air extraction?

Which is better- a filter or hood?

Kitchens hood chimney were invented to be connected to a duct pipe to the outside, and this the type of installation we here at Elica recommend. However, in cases where this isn’t possible, there is no problem installing the filter version. Thanks to their extremely efficient filtering level, carbon filter are perfectly capable of eliminating any bad cooking smell. The important thing is to replace them regularly when necessary.

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What level of m3/h d I need for my kitchen?

The idea level of airflow depends on the type of room, on the cook top and also on the cooking habits of the people who use the kitchen. Here is the some example; for people used to preparing to a quick meal, or something simple or vegetarian, in a small kitchen, with cooking that product fumes and vapour in small quantities, then the model to choose is one with an air flow up to 500 to 700 me/h. For a family of three/four people who cook a variety of dishes in a medium size of kitchen, the model to choose should have an air extraction capacity equal to 700/900 m3/h. For a large family, for those who lave cooking as an art, or a lot people are gathered in a specious kitchen to test food that takes long time to prepare, the hood capacity should be 900 and above.

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How far from the cook top should the hood be mounted?

Specific standard exist that set the minimum distance from the hood to the cook top. The distance depends on the kind of cook top:65 cm from the electric top 75 cm from the gas top. However, it’s always consulting the instruction manual that comes with the product since the manufacture may; following tests or safety verification, specify different height applications. Not all houses have the same height of ceiling: what Elica solution? All Elica hoods come with telescopic chimneys that are long enough to reach to required height.

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What a best method for cleaning the hood surface?

Correct and accurate cleaning is very important if you want to keep your hood looking beautiful. You should clean your hood regularly, following a few simple guidelines. Use a soft cloth dampened detergent diluted in lukewarm water. An ordinary washing up liquid is fine. If the hood is made of stainless steel, it should be cleaned according to the line of steel brushing. In addition, when using specific product for steel, make sure it is liquid and not a cream or other type of abrasive substance. Above all, it must not contain chlorine. Always remember to try the hood well after cleaning.

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How often should the metal filters be washed?

There are three type of metal filters; Paper filters- these aren’t washable, and should be replace every two months; Acrylic filters- these can be washed twice, when necessary, and then should be replaced; aluminium filters- these are washable. The frequency of washing of aluminium filters naturally depends on how often the hood is used. On average, through, it’s a good idea to wash to once in the month. All you need to use is washing up liquid and lukewarm running water. The filter are small enough to be washed in the dishwasher, as long as you are careful than an aggressive detergent isn’t used.

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How often should carbon filter be replace in filter hoods?

Carbon/ charcoal filter used in filter hoods are not washable and have to be replaced regularly. The frequency of replacement depends on how often you see the hood. On average, it’s good idea to replace every 2-3 months. There are filters which can be “regenerated” several times before they have to be replaced. With a simple washing and drying operation every month, these long life filters can be restored in original condition. Long life filter can thus guarantee effective action for up to 03 years. Most Turbo air models are equipped to use this innovative filtering system.

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How does a kitchen hood/chimney work?

A kitchen hood chimney is fitted right above the cooking appliance. When switched “on” it sucks all the smoke, oil. Spices etc generated during cooking. All smokes, oils spices etc gets trapped into filters & odour/smoke is re-circulated into kitchen. In case of ducting mode they are thrown out of room through duct.

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Who will fit the chimney?

A trained skilled service engineer from the authorised service centre should be call to install the chimney.

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Is ducting compulsory?

Carbon/ charcoal filter used in filter hoods are not washable and have to be replaced regularly. The frequency of replacement depends on how often you see the hood. On average, it’s good idea to replace every 2-3 months. There are filters which can be “regenerated” several times before they have to be replaced. With a simple washing and drying operation every month, these long life filters can be restored in original condition. Long life filter can thus guarantee effective action for up to 03 years. Most Turbo air models are equipped to use this innovative filtering system.

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What is life and cost of charcoal filters?

Typically, the charcoal filters last around 3-4 months; however, it may vary depending upon usage. The cast should be confirmed with the local authorised service centre.

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What is the electric consumption?

It depends upon the individual model. Most of the model consume approx. 1 unit every 3-4 hrs. of operation.

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What do the terms m3/h and dB(A) mean?

These are units of measurement relating to two of a hood’s main features. M3/h indicates airflow: that is, the quantity of air a hood can extract in an hour. DB(A) indicates noise level: that is, the level of noise produced by a product during normal operational procedure. Both values are obtained by testing the product on the basis of standards recognised and adopted at an international level.

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What type of duct-out pipe is best for air extraction?

The ideal type of duct-out pipe is short, smooth, and without curves or change in size. Any sort of irregularity in the pipe can in fact lower the performance of the hood.The performance value expressed by Elica refers to hoods connected to a pipe with the structure:1 metre + 90° curve + 1 metre. Not all houses have the same height of ceiling: what Elica solution? All Elica hoods come with telescopic chimneys that are long enough to reach to required height.

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Cook Tops

My Battery operated Auto Ignition is not working?

First, before any operation, disconnects the appliance electrically; check if the battery needs replacement. Second, check if the burners are placed properly on the burner base. Examine the burner rings. Remove anything if stuck in the holes. Be careful not to scratch or damage the ring and cap. Clean all the burner parts, including burner bases Use a cleaning brush with plastic bristles or a firm tooth brush. When done, rinse the parts well with clean water. Dry all the parts thoroughly before re-assembling them.

Reset the spares part properly on duly positions, check the functioning of the burners, If the flame is uneven, be sure that the brass burner ring and burner cap are properly positioned, then check for any remaining dirt or grime on the burner parts or igniters. If erratic igniting is still continuing, make sure the igniters are completely dry. If the unit still exhibits problems after drying, call on our Toll Free No. 1800 233 0007 or your local Elica Authorized Service Centre.

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How to clean my cook top?

To clean your cook top always use 9cloth to clean the surface, after the cook top gets cooled. When using damp cloth or sponge pads, please take care to use minimum pressure and go with the grain of the stainless steel. For stubborn stains, you may use oven cleaners making sure to follow the instructions on the product for use on stainless steel. In most cases this means protecting the burner heads when applying the product to the stained area, and allowing it to stand for the recommended time. When finished, please be certain to rinse well to remove any remaining residue.

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The burner’s flames are yellow, please help. What can it be?

The burner parts are not located correctly – Ensure the cook top or Hob has been assembled correctly and the burner cap is sitting flat.
The burner parts are blocked with water – Refer to the service person/installer.
The gas (if bottled is used) is emptying – Refill the gas bottle.
The gas pressure is not at the correct level – Refer to the service person/installer.

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One of my burners has an uneven flame, is it normal?

PossibleCauseSolution:
The burner parts are not located properly. Ensure the cook top has been Assembled correctly and
The burner cap is sitting flat.
The cook top goes out every time the knob is released, any suggestions?
Maybe you have a ‘Flame Failure’ safety feature that has been activated (where fitted). If so look for it in your manual…

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How to clean the stain from the work top?

For, Persistent stains use normal non abrasive detergents. Specific products are commonly available in the market (pl. Check the liquid should not have any harmful chemical as contains). Clean the work top with damp cloth or sponge; avoid using rough cloth, stainless steel pads or acids for cleaning.

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Can I light my gas Hob / cook top manually if the power goes out?

Yes, there is no problem with lighting it manually in Hob, however to us auto Ignition in our cook top, we have battery operated system.

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Why do I smell gas?

M-If you smell gas coming from your cook top or hob at any other time besides when you’re lighting it, there’s a problem. Call your local gas company and ask them to investigate the situation. If the problem is with the cook top or hob, have a professional appliance repair person fix the problem.

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Why doesn’t the burner work?

Make sure you have turned the knob to the light/On position first. Then turn the knob to the desired heat setting after you have a flame. If you have recently cleaned your cook top or hob, are you sure everything is dry? Moisture may prevent the electric ignition from working properly. If you hear clicking when the burner is supposed to be off, make sure the knob is turned all the way to off, and that the knob has popped out. Cook top or Hob burners are round and have small holes evenly placed around their perimeter. These holes allow gas to flow out and create a controlled flame when lit. Sometimes the gas orifices get plugged and the gas can’t get through to be ignited. The trick is to clean them without making the holes any bigger. You need to clean the burners thoroughly. Many people use a toothpick, old toothbrush, or a small pin to clear the holes, allowing the gas to flow freely. If, after cleaning the burners, they still don’t light, you should call an Authorises Service person.

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Why does it take so long for the burners on my gas stove to light?

There is small orifices on the side of the burner that can get clogged from spills and ash build-up. These orifices are crucial to helping the pilot or spark igniters light the gas and keeping a clean burning flame going. You can clean the holes with a toothpick or other small tool, but be very careful not to make the holes any bigger than they were.

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Why do all of the surface burners spark when I turn one on?

Your spark ignition range will send a spark to all the burners. This is normal for spark ignitions, and you don’t need to worry. Only the burner you turned on will get gas flow and ignite

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Why does my electronic ignition or spark module only work intermittently?

If your spark module is grounded somewhere in the range, it will not work properly. Check for broken insulation on the wiring. If this is the problem, many times you can hear the sparking in odd places in the range.

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Will the hob work with CNG Gas?

CNG jets are included on certain hobs where indicated. Otherwise in most cases they can be purchased separately from the manufacturer’s spares department.

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Can it be dangerous to use Gas?

Gas Appliances are easy to use and need not be dangerous. Periodic Cleaning and Annual Maintenance can ensure that all working components are operating at an optimum level, keeping you safe at all times.

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Knobs of Cook top is very hard?

In continuous use of product, if the knobs become difficult to turn, please contacts a Toll Free No. 1800 233 0007 or your local Elica Authorized Service Centre for the lubrication of knobs or replacement of knobs.

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Which utensils should be used on different burners?

For lower gas consumption and better yield, use saucepan with diameter suitable for the burners, avoiding the flame coming up round the side of saucepan. Use flat bottom pans.

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How do I get the spare part for my Cook top?

To get Original spares parts of Company, please contact on our Toll Free No. 1800 233 0007 or your local Elica Authorized Service Centre.

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